Memorial Eye Center - Eldridge

Good experience. Went in for a yearly eye checkup. Professional and efficient service. Short wait. Close to my house. Nothing not to like 😊. Lots of high tech, modern diagnostics. I recommend.

I want to thank the entire staff at the Eldridge/Memorial location. The atmosphere and professionalism made another Annual appointment worthy of my time. From the start of the exam with the Assistance, the Dr. and then with Glasses personal/expert knowledge is another important aspect of returning to this location. Appreciating their time to explain every eye exam picture, concerns if any and professional advice on future issues. I enjoyed trying on a new glasses frame, especially with the positive feedback on which glasses looked best. I appreciate ALL of the people that saw me for this last appointment on June 12, 2025.

I just had an eye exam with Antonio, and I can’t say enough good things about the experience! He made me feel so comfortable and took the time to explain everything thoroughly, which really put me at ease. His directions were clear and easy to follow, and his customer service is top-notch. I honestly wish I had come here sooner the whole staff is amazing. I highly recommend Antonio for anyone looking for a great, professional, and friendly experience! Thank you Antonio & Memorial Eye Center Team ♥️

Staff is very nice and professional. I had my exam and selected a nice frame. I felt welcomed as I enjoyed my glasses and didn't have to wait or take long for them to see me.

My mother-in-law doesn’t wear glasses nor have an optometrist. She scratched her eye and they immediately agreed to see her. She got exactly the help she needed as opposed to waiting in an ER to likely still not see the right specialist. Thank you! She definitely will be a return customer for regular care and we really appreciate the help.

Dr. Tavares is great...very nice and listens to you. The staff is also very nice and helpful. It has gotten hard to find this level of customer service and I really appreciate them!

I needed new eye glasses, but I wanted to try some place new that was close to my home. I located Memorial Eye Center on Eldridge near the I-10. From the time we walked in to the time we walked out the service was great. No sale pressure, friendly atmosphere and treated with respect. The eye examine went well, and they checked for everything, which I needed them to do. The price for glasses were reasonable, but the lens and a few other added things could be expensive. Overall, I would recommend Memorial Eye Center. Ask for Vanessa. Spider webs need to be clean up in the exam room behind the door and in the corners.

I would highly recommend Dr John Tavares. I have been visiting him for the last 3 years. He is highly professional and take time to examine and explain each step in simple terms. I did have some issues with my prescription specs which led to delays. However the new Manager Ms Alicia has improved the response with auto updates for pick up by text and email. Overall a very good experience at Memorial eye centre.

Fast, efficient and friendly service! It was a very pleasing experience from start to finish. Grace is jack-of-all-trades, very knowledgeable and truly efficient and Dr. Tavares is very good at what he does and very personable. Thank you very much!

Great customer service, they were able to give me an appointment right away and got seen right away as well didn’t have to wait at all the variety of glasses was overwhelming all of them are sooo pretty lol didn’t know which one to get but ended getting some pretty glasses 🤓 can’t wait to receive them

Excellent experience! Very professional and friendly staff. Carlo was so patient and diligent to work through all concerns. He explained everything thoroughly and assisted from beginning to end. Outstanding in every way

I was absolutely amazed by the service, everyone was so kind and welcoming. Dr. Tavares was super thorough and sweet throughout with the exam and so was the male receptionist (who kinda looks like vin diesel lol) was super awesome too! Thanks for the new glasses and all the help! :) Certainly will come back and recommend it to all my family/friends!

I missed my yearly eye appointment at the Eldridge location due to the Harvey flooding. I was able to go to another location for my reading glasses that Dr. Tavares (in previous yearly eye exams said would come with age). I returned to the Eldridge location and the service I received from reception to Dr. Porter (my first time seeing her) to opting for a 2nd pair of readers and selecting frames was impressive. The level of service I received was a definite reminder of why I choose to go the Memorial Eye at Eldridge. Outstanding service that will have you referring family and friends for great eye care.

I have been coming here over 20 years. Eye exam is always efficient and thorough . I love the personnel especially Dr. Porier and Vanessa. Just picked up my new glasses and love them. Great fit. I recommend them to friends always.